Shipping & Delivery

At Boomi Rae, we do our best to ensure your orders are packed, shipped, and delivered to you quickly and safely. Please take a moment to review our shipping and delivery details before placing your order.

Shipping Method & Rates

  • Standard Courier via Ninja Van – Flat fee of S$4.00 per order.
  • Free Shipping – Enjoy free standard courier for all orders above S$60 (after discounts, excluding shipping fees).

Processing & Dispatch Time

  • Upon payment verification, your order will be processed within 1–2 business days (excluding weekends & public holidays).
  • Orders are dispatched only after processing is complete.
  • Please allow extra time during peak seasons (e.g. Christmas, Lunar New Year, sales events).

Delivery Information

  • Delivery is handled by , with 2 delivery attempts included.
  • If both delivery attempts fail, the parcel will be returned to us. A re-delivery fee of S$4.00 will apply for the third attempt onwards.
  • Once your order is dispatched, you may track your parcel by entering your order number via Ninja Van Tracking.
  • Estimated delivery lead times are 2–4 working days after dispatch (depending on your location).

Important Notes

  • We will not be liable for lost or damaged parcels if you have opted for parcels to be left unattended (e.g. riser, shoe rack, outside your unit).
  • Delivery lead times are estimates and may be affected by factors beyond our control (e.g. traffic conditions, weather, or courier delays).
  • Please ensure that your delivery address and contact details are complete and accurate to avoid delays or failed deliveries.

Restricted Delivery Zones

Please note that we are unable to deliver to the following locations:

  • Jurong Island, Tuas, Sentosa, and all offshore islands (e.g. Pulau Ubin, Pulau Tekong, St. John’s Island, Kusu Island).
  • All MINDEF/SAF camps, bases, and related buildings (e.g. CMPB, DSO, DSTA, SID).
  • All Ports & Port Facilities (e.g. PSA Terminals, Jurong Port).
  • All Airports & Air Bases (e.g. Changi Airport, Seletar Airport, Aerospace Park, SATS, Dnata).
  • Facilities of Chemical Plants, Data Centres, Engine Test Centres, Power Stations, and Shipyards.